# Contact us

> How to reach Tofu for support, billing, refunds, privacy requests, press and partnerships.

Tofu is made by two people, and both of us read the inbox. There is no ticket queue and no chatbot in front of it.

## Support, billing, and refunds

[support@gettofu.app](mailto:support@gettofu.app)

Use this for anything to do with your subscription, a charge you did not expect, a bug, a recipe that looks wrong, or a data request under GDPR. If you are writing about a purchase, telling us the email on your Apple ID and roughly when it happened makes it much faster to find.

Two things we cannot do from our side, because Apple handles the money: we cannot cancel your subscription for you, and we cannot issue the refund ourselves. Cancelling takes about fifteen seconds on your iPhone under *Settings → your name → Subscriptions → Tofu → Cancel Subscription*. Refunds are requested from Apple at [reportaproblem.apple.com](https://reportaproblem.apple.com). Write to us anyway if you get stuck, because we can usually tell you what went wrong and we would rather know.

## Press, partnerships, and everything else

[hello@gettofu.app](mailto:hello@gettofu.app)

Journalists, podcasts, brands, and anyone who wants to work together. Nikoleta also answers messages as [@surovadcerka](https://instagram.com/surovadcerka) on Instagram, and the app itself posts as [@tofu\_app](https://instagram.com/tofu_app).

## Privacy and legal

Data access, correction, and deletion requests go to [support@gettofu.app](mailto:support@gettofu.app). You can also delete everything yourself in the app under Profile, with no email needed. The details are in the [privacy policy](https://gettofu.app/privacy) and the [terms of use](https://gettofu.app/terms).

## Company details

Moloko Ventures s.r.o.  
Pod Kalváriou 9  
048 01 Rožňava  
Slovak Republic  
Email: [support@gettofu.app](mailto:support@gettofu.app)

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